Matt has over 20 years experience in the computer and technology field. One to One was created in 2007 based near Jodrell bank in Kermincham, only 10 minutes down the road from Chelford and Holmes Chapel, Knutsford, and Alderley Edge. Matt is local, and lives in Kermincham and has many friends and family nearby and enjoys the surrounding communities.
Matt has a wealth of experience in the technology field having worked within a family computing business in Stockport for 10 years. After his dad retired, he decided to offer his services and support mobile by himself. Whilst holding a manageriel role with four members of staff he studied further at Stockport College to gain an HNC in Computing. It is now his 13th year at One to One Home Computer Support and is happy to assist small to medium businesses, residential and senior customers requiring support. He has many clients in East Cheshire and surrounding areas such as Holmes Chapel, Knutsford and Sandbach who have been long term clients and are more regarded now as friends. His services have also been sought after elsewhere in and out of the country on request for companies requiring specialist analysis, diagnostic and support.
All appointments are carried out at your premesis, therefore just call us to book an appointment and we'll discuss a time suitable. Below are the mains areas we cover in Cheshire East. If you cannot see your location please contact us to see if we can arrange an appointment.
Holmes Chapel, Chelford, Knutsford, Alderley Edge, Congleton, Lower Withington, Siddington, Over Peover, Sandbach, Cranage, Mobberley, Ollerton
All work carried out big or small is priced reasonably, but generally is determined by the requirement of skill, time and parts that may be required. Senior citizens are highly regarded and discounted as much as possible. Customer loyalty, satisfaction and value is our main focus and we strive to be as cost effective as possible with any service offered. For example we have occassionally experienced issues that just require turning things off and on again which is fairy common these days.. We tend not to charge for these little mishaps and try to assist instead of any alternative issues that may be floating around instead. We understand that sometimes the fright of something orginally being a nightmare can often turn out to be the simplist thing. We will often go through a procedure to try to ensure that this does not happen beforehand.
We do not charge call out fee's and there are no hidden costs, but it is advised that if you require something fixing, when booking your appointment please be as detailed as possible as this helps us identify the fault more better and therefore provide a more accurate quote. Sometimes additional parts, hardware, wires or software are required for certain jobs and should be considered as possible additional extras that may be required.